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Fire & Water - Cleanup & Restoration

Recent Commercial Posts

SERVPRO of Northeast Wichita is Helping Businesses Near You!

9/22/2023 (Permalink)

The work done in offices across Wichita needs focus and energy daily to stay running efficiently even when everything is going well. The last thing any business needs is a broken pipe or some other water intrusion disrupting your day to day and costing you valuable time. That is why hiring professionals like SERVPRO® to assist with the water cleanup and restoration is one of the best moves you can make.

Here at SERVPRO of Northeast Wichita we know that the major concern for water cleanup in commercial buildings is speed. That is why we focus on arriving on the scene as quickly as possible, gather information on the loss, and taking measures to mitigate the water as quickly as possible. We focus on drying down your building and preventing odors or mold growth from cropping up. We do all this while making sure to communicate the process and status of the drying process to you and your company. Our whole goal in commercial water restoration is to make the process as brief and clear as possible for you and your company so you can get back to focusing on your work as scion as possible.

We have been working in the Wichita, Andover and Derby areas since 2001, over 20 years!! We currently work with many businesses, manufacturers and Church's with Emergency Ready Plans. Give us a call today and find out how we can help your business reduce the impact of a loss for free: (316) 684-6700.

How Your Business Can Be Affected By Water Damage

9/21/2022 (Permalink)

When you think about commercial water damage, you might think of a large storm coming through and causing flooding. Many people forget that storms and severe weather aren't the only causes of floods and water damage wreaking havoc on your commercial property. Here are 4 ways your Wichita, KS business can be affected by water damage. 

  1. Malfunctioning sprinkler systems  

While emergency sprinklers are an imperative component of fire safety, they can also cause commercial flood damage if they are faulty or need to be replaced. This could cause damage to your property, such as products, documents, and electronics. 

  1. Damaged appliances 

Most businesses have appliances that require water hook-ups. Such as refrigerators, ice machines, and even dishwashers. If these malfunction and/ or are damaged this can cause a water emergency. One thing we recommend is using metal braiding lines on your water hookups. 

  1. Broken pipes and plumbing

The most thought of water emergency is a pipe bursting and breaking. Broken pipes can cause catastrophic damage to a commercial property. These situations can be so catastrophic because if the breakage happens when the building is empty the constant supply of water from the pipe will not stop until the water supply is turned off. This can lead to possible mold growth as well, if it’s not taken care of or found quickly. 
4. Backed up sewer lines  

This is another cause of water damage that isn’t often thought of. If the sewer line to your building backs up or becomes damaged, it can cause damage from both the backed up water and the level of contamination of that water. This water is what we would consider “black water” and requires a much different approach than other water damage situations.  

Business owners tend to overlook these events, should your business suffer from water damage you can count on SERVPRO of Northeast Wichita, we have your back! We are available 24/7 for your commercial emergencies! Give us a call at 316-684-6700.  

No Job Is Too Big!!

9/21/2022 (Permalink)

SERVPRO of NortheastWichita not only handles residential jobs, we can tackle commercial jobs as well, no job is too big. We have the equipment and vehicles ready for whatever is needed to get your business back up and running again. SERVPRO has over 1,700 franchises that are ready to help with more equipment and people if needed, so you don’t have to be worried about the capacity of your job. The Federal Emergency Management Agency(FEMA)claims that nearly 40% of businesses that close due to a disaster fail to reopen. The businesses that can reopen normally usually have some type of emergency plan set up to ensure a fast and efficient shift back to normalcy. SERVPRO of NortheastWichita actually offers an emergency ready plan at no cost to you, check out ourblogto learn more.

SERVPRO of Northeast Wichita recently handled a job in a building that was over 6,500 square feet. This building was affected by a water fountain malfunction that caused standing water throughout the structure. Sometimes, with large commercial jobs we have to create the most effective environment in order to dry areas efficiently. Water damage doesn’t always happen close to drains, so we must be ready for whatever happens. We often bring large buckets to drain the dehumidifiers hoses in. Dehumidifiers can suck up to 125 PPD out of the air a day and that water needs to go somewhere so the dehumidifier can pump its reservoir tank.

We are ready 24/7 for any emergency that may occur where you would need our assistance. If you are experiencing a water damage loss of any size give us a call, day or night (316) 684-6700.

What Our New Employee Jamie Can Tell Us About Insurance

7/19/2022 (Permalink)

Home and business insurance can be a confusing and daunting process to understand. SERVPRO of Northeast Wichita recently added an amazing asset to their team, our new Marketing Rep Jamie Sigars. Jamie has worked in the insurance industry for many years. We asked her some of the top questions home and business owners have or should be thinking about insurance 

How often should you revisit your policy and coverages? 

The best rule of thumb is annually.  30 days prior to the next renewal.  There are multiple reasons.   

  1. Each year your policy coverage increases due to the cost of labor and materials and claims history. As those costs fluctuate from year to year, your policy may have increased more or less than what you truly need.  
  1. If you carry a deductible that is based on a percentage of your coverage, then that should be discussed annually. 
  1. Any improvements should be discussed at the annual review.   

What should home and business owners know about roof coverage? 

First and foremost, never file a roof claim until a roofer has determined the cause of loss. If the damage is weather related; it should fall under a named peril in the policy. If the cause of loss is due to age, neglect, or product failure, it would not be covered by insurance.  Any claim, including a $0 paid out claim on record will increase your premium.   

Upgrades on your policy, how often should people upgrade, an estimated price to upgrade? 

Anytime there is a life change, increase in assets or improvements made to the home.   

I mention life change because the liability coverage on a homeowner’s policy follows the insured off of the property.  In today’s climate of easy lawsuits, protecting one’s assets is as easy as increasing the liability coverage on a homeowner’s policy for minimal cost.  Next best thing would be to purchase a Liability Umbrella policy.  

Sump-pump coverage, do we need it? Is it already a part of our standard policy?  

Sump-pump coverage (or also known as back-up of sewer & drain) is not a common standard coverage on all policies.  It is in most cases an elected endorsement.  Most homeowners choose to add it to a policy.  Sump-pump endorsement usually has its own limits and deductibles from the standard named peril. 

Are mold damage repairs covered by our insurance? 

Mold is rarely covered by a policy.  If a company should offer an endorsement for mold, I highly recommend adding it to the policy.   

Fine print of your policy, what do people usually miss? 

Truth..... It is all fine print....  

The best way to understand the policy is by conducting an annual review.  

Most insures never read the policy and don’t see these parts  

*Misuse and abuse  

*Can’t be liable to yourself 

*Named perils 

*Losses not covered 


Here at SERVPRO of Northeast Wichita our employees are our best asset. Jamie has added such value to our team. We hope you take this information and look at your own insurance policy. We have seen so many circumstances where things were missed and now the homeowner is responsible for far more than they should be. Give SERVPRO a call at (316) 684-6700 if you experience a loss and need help with the next steps.   

Is My Water Loss Covered by Insurance?

7/7/2022 (Permalink)

Finding bursting pipes or a flood of water in your Wichita, KS home or business is a stressful experience, from having to get the mess cleaned, to trying to salvage your belongings, there are so many overwhelming things. Adding the worry about whether your insurance will cover water emergency restoration services is something that you should not have to do. Here are some tips for filing a successful insurance claim. 

Types of Water Damage Covered by Insurance 

Not all water damage is covered by your insurance. Typically, there will be at least some coverage for the following incidents: 

  • Sump Pump Failure 
  • Overflow 
  • Storm damage 
  • Sewer backup 
  • Sudden discharge of water 

Gradual Damage 

Unfortunately, most insurance policies usually do not include coverage for gradual damage. Gradual damage includes harm caused by: 

  • Damaged wires 
  • Leaking pipes 
  • Improper repairs 
  • Basement or roof cracks  

There can be some exceptions to this rule. For instance, your policy may not cover the cost to fix broken pipe issues that leaked over time, but insurance may pay to repair or replace items in your home that were damaged by water from this pipe. There are so many factors that can play into what is and is not covered by insurance but take comfort in knowing that SERVPRO of Northeast Wichita will work closely with your insurance company. 

There are several things we recommend doing to reduce your chances of an insurance claim being denied in the future. Start by doing regular maintenance of your home, checking in crawl spaces, under cabinets, and being aware of any drastic changes to your water bill can really help you catch those small issues from causing gradual damage that insurance will not cover. Keeping detailed records of any repairs you do or any professionals you hire to work on the home will help you with insurance claims and who will be responsible. In addition, you should review your insurance policy and decide if you need to purchase any endorsements for additional coverage. Homeowners' insurance can cover a variety of water-related disasters, from bursting pipes to a toilet overflow. Give SERVPRO of Northeast Wichita a call if your home or business is affected by water damage (316) 684-6700.  

Natural Disaster Preparedness for your Business

3/30/2022 (Permalink)

The Federal Emergency Management Agency (FEMA) states that around 40 percent of small businesses fail to reopen after being hit by a natural disaster. In Kansas, our weather is unpredictable and since we experience all four seasons there are even more opportunities for natural disasters of all kinds to affect our homes and businesses. While reopening a business after enduring a natural disaster is challenging and serious, there are precautions business owners can take to help keep their businesses up and running. 

Using a cloud-based storage system: 

When a flood, tornado, or fire hits, paper copies of insurance policies, invoices, contracts, and even tax documents can get lost or destroyed. Having those critical documents backed up can give you one less thing to worry about during the stress of a natural disaster.  

Create plans for your employees, vendors, and customers: 

SERVPRO of Northeast Wichita offers your business an emergency ready plan, this plan highlights some of the biggest security and safety concerns in your business and allows you to take steps to avoid them altogether. These plans show where the water, sprinkler or gas shut offs are so anyone at your business can have access to that information.  

Run Multiple Drills: 

Practicing an emergency response could save a business thousands of dollars and be the determining factor between a successful recovery and failure to reopen.  

An emergency caused by a natural disaster can be hard to prep for, much less manage. Having steps in place to follow can help eliminate the unknown. SERVPRO of Northeast Wichita can handle any size disaster and has over 1,700 franchises we can call on for back up. Give us a call before disaster strikes and we will create your emergency ready plan as a free service to you and your business. 

Review your Insurance Coverage 

It is good practice to meet with your insurance agent to look into what your current coverage is and what gaps there might be. For example, having business disruption insurance can be invaluable if a disaster is so severe it interferes with your business's ability to operate. Or being underinsured may mean that valuable capital that your business needs to operate might not be able to be restored or replaced in the event of a disaster.

An emergency caused by a natural disaster can be hard to prep for, much less manage. Having steps in place to follow can help eliminate the unknown. SERVPRO of Northeast Wichita can handle any size disaster and has over 1,700 franchises we can call on for back up. Give us a call before disaster strikes and we will create your emergency ready plan as a free service to you and your business. 

The Differences Between Commercial and Residential Restoration?

1/26/2022 (Permalink)

One of the greatest things about the SERVPRO franchise is our ability to be versatile in the industry. We offer both commercial and residential services and have the capabilities to handle any size of disaster. At SERVPRO we focus on training to make sure we can perform at the highest standard in both the residential and commercial setting. There are many different certifications in the restoration industry and some are even commercial or residential specific. 

There are many differences between commercial and residential restoration, including SERVPRO’s approach to the damage, and the customers priorities.  

With a lot of our commercial clients the main priority is getting their business back up and running. The cost may not be as big a factor as speed and efficiency. SERVPRO’s around the United States also lend each other help and equipment so even the largest losses can quickly be taken under control. No commercial job is too big for SERVPRO. We have commercial storm teams who have worked in the pentagon after 9/11, who have mobilized thousands of people to help on a single job.   

Residential restoration can have different priorities, residential customers are often looking to see how we can save them both money and time. We try and keep as many items and materials in your home as possible when restoring your property to help save costs and preserve your keepsakes. When a storm event happens and we have many residential customers that need to be serviced, we are able to call in many other franchises who can help take care of entire communities 

Whether you need our services for your home or business SERVPRO is available 24 hours a day, 365 days a year. From start to finish we will make it “Like it never even happened.”   

How SERVPRO of Northeast Wichita Can Help Your School

9/10/2021 (Permalink)

air duct in wichita school Give SERVPRO of Northeast Wichita a call and we will come inspect the ducts at your school to determine the best plan of action (316) 684-6700.

School looked very different for most people last year. Kids were taking classes online, switching to homeschooling, and doing a hybrid of in-person and over zoom. This year most schools are back to a semi-normal routine, and we are all taking the precautions needed to keep the kids and faculty as safe as possible. SERVPRO of Northeast Wichita offers a variety of services to help with this.

Certified: SERVPRO Cleaned

SERVPRO can perform the necessary bioremediation to clean, disinfect and sanitize Wichita and surrounding area schools from the Delta Variant of Covid-19. SERVPRO uses EPA approved products and follows the CDC guidelines for cleanup practices.

Duct Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. We often don’t think about having the ducts cleaned in our home or business until things have gotten bad. If the HVAC has been operating for some time without attention, it could be circulating harmful contaminant and micro-organisms. In a school where there are hundreds and sometimes thousands of people a day coming in and out having the air ducts cleaned could help immensely. When you have your air ducts professionally cleaned it has many benefits:

  1. Creates a Cleaner Environment
  2. Reduces Allergens and Irritants
  3. Removes Unpleasant Smells and Odors
  4. Improves Air Flow Efficiency

Give us a call today and we can talk more about the options we offer to help protect your students and faculty (316) 684-6700.

How To Protect Your Wichita KS Business from Mold

8/10/2021 (Permalink)

mold in your wichita ks business No job is too big! Call us today 316-684-6700.

When running a business there are so many things to be aware of, and mold is one that should not be ignored. Mold not only can damage your building, but it could also pose possible health effects for your employees and your customers or cause odors and poor perceptions of the cleanliness of your business. There are many factors that could cause mold, but mold usually results from excessive water moisture that isn’t remediated properly. Mold flourishes in warm, humid areas especial with low air flow.

Some types of molds can grow very fast, sometimes within a matter of a few days. If mold is not dealt with, it could possibly cause many health effects in employees and customers. The CDC also provides a lot of helpful information on this topic.

Mold comes in many different colors, some of the most common colors of mold are:

  • Green Mold
  • Black Mold
  • Puple Mold
  • White Mold
  • Blue Mold
  • Yellow Mold

Here are a few tips to help keep mold out of your Wichita KS business:

  • Clean up leaks right away
  • Install proper ventilation
  • Monitor your humidity levels
  • Avoid bleach

If mold is present in your business give us call, with access to other franchises around the country no job is too big. (316) 684-6700.

Fire Loss and Your Wichita Business

7/14/2021 (Permalink)

flames background with the words commercial fire Fire losses can be devastating to your home or business, let SERVPRO of Northeast Wichita help you get back to normal.

Fire damage to your Wichita, KS business can be devastating, while the major effects of a large-loss fire may seem obvious, there are many losses that can be overlooked. Every fire is a little bit different, and the types of losses can range from a complete loss to smaller fire that are contained to a certain area of your building. There are many impacts the fire may possibly have on your building, such as:

  • Smoke damage
  • Heat damage
  • Odors
  • Water damage
  • Mold growth
  • Soot damage

When a fire only damages a portion of your business there are usually other hidden damages that result from the fire. Many times, there will be smoke and ash damage, water damage, air quality issues and mold concerns. Smoke and ash can travel through the air ducts and affect other areas of your business. If the air ducts are not cleaned after a fire loss this can have an effect on your air quality in the future. If the water pipes were affected or the water used to suppress the fire is not removed correctly and within a short period of time this can create the perfect environment for future mold growth.

SERVPRO of Northeast Wichita will inspect your property after a fire and advise on the best course of action to get you back to your preloss conditions. We will look at all aspects of the building from structural integrity to electrical systems and make sure nothing is missed. We will then work to restore the building to its original condition, cleaning the building and contents with our SERVPRO products. No matter what type of fire loss your company experiences, the work of professionals is the best way to recover from a difficult event and SERVPRO of Northeast Wichita is here to help.

If your business needs fire, smoke, or soot damage cleanup call today – (316) 684-6700.

SERVPRO Provides Skunk Deodorization to Wichita Business

7/13/2021 (Permalink)

skunk Although skunks have very poor eyesight, they have excellent senses of smell and hearing.

SERVPRO of Northeast Wichita does more than just water, fire, and mold remediation. We also do different types of cleaning such as carpet, upholstery, biohazard, graffiti removal, and odor removal and deodorization. No job is too large with our access to the over  1,700 franchises located in the US we can call on them for help for your commercial restoration needs.

This job gets some very interesting calls, SERVPRO received a call last Tuesday that a skunk had made its way into a building and had started spraying all over! Skunks can accurately spray at a distance of up to 15 feet. While skunk spray does not lead to permanent damage, it sure is not a pleasant smell and can cause significant eye irritation and even temporary blindness. The skunk spray odor can linger for days or even months, depending on the amount released. In the restoration business a quick response is key, that is why we are Faster to Any Size Disaster! We immediately loaded up and headed to the business and got started on the job.  Our technicians are trained to identify and eliminate offensive odors, and with access to several odor removal products our goal is to make it "Like it never even happened."

We handle many kinds of jobs and would love to be your go-to restoration company. Save our number in your phone so you have our emergency contact number on file and never have to worry (316)684-6700.

SERVPRO Works With Wichita Churches to Dry Water Damage

3/31/2021 (Permalink)

Our equipment drying a sanctuary in a church In this photo we are drying the carpet in a sanctuary which had water damage.

SERVPRO of Northeast Wichita works with all kinds of commercial buildings when disaster strikes including churches of all faiths. We have helped churches come back from large devastating losses and smaller losses outside of critical areas. No matter what the situation we bring a level of professionalism, expertise and respect to the process which makes organizations very happy they chose to work with us. 

Every service we offer can be done for residential or commercial settings. We understand that when it comes to churches often service or other events still needs to happen so we have a lot of experience in creating and executing a drying plan which can accommodate what needs to happen. 

For example, a water loss happened on Friday in the worship area at one church and they had services on Sunday. We came in later Saturday, removed the equipment from the worship area and set it back up Sunday afternoon so that the equipment would not disturb services. 

Our water mitigations services include:

  • Water extraction
  • Sanitization
  • Drying equipment such as dehumidifiers, air movers, infrared plates, hardwood drying mat system and other specialty equipment
  • Any necessary demolition

When we do our work we always make a drying plan with our customers to make sure it suits their needs and expectations. When we get a call, we can either send a team to start working immediately or we can send an inspector out to look at the situation, give you and your staff an idea of what needs to happen and how much that might cost. Our estimates and inspections are free so if you have a water issue that you are concerned about give us a call today at 316-684-6700.

Get your Commercial Ducts Professionally Cleaned by SERVPRO of Northeast Wichita

1/28/2021 (Permalink)

A dirty duct Here is a picture of dirty duct work we took before we cleaned it. Check out our before and after page to see how it looked after!

Air quality at home and at peoples place of work has become increasingly important in the last few years. One of the biggest and easiest actions you can take to increase the air quality inside is to get the ductwork cleaned. SERVPRO of Northeast Wichita has been cleaning residential and commercial ductwork in Wichita for over 16 years now. We have the experience, equipment, and expertise to clean your ductwork to the highest standard of clean. 

Why should you get your ducts cleaned?

  • Improve air quality: having a lot of dust and particulates in the air reduces the air quality in your building and can cause health issues for employees or customers with sinus or respiratory issues.
  • Increase the efficiency of your HVAC Units: dirty or clogged ductwork puts an increased strain on your HVAC system causing it to work harder and use more energy in order to heat and cool your building. Dust build up can even destroy a HVAC system and become very expensive if you need to replace the system.
  • Reduce Odors: Mold has a musty smell and can sometimes be found on ductwork. Even decomposing dust can have a strong and unpleasant odor.
  • Reduce the duct build up around your building: Dirty ductwork blows dust around causing dust to build up on surfaces quicker and making more frequent cleaning necessary. 

Why SERVPRO of Northeast Wichita should be your duct cleaning choice.

  • Experience: We have worked on commercial duct work in single buildings, strip malls, high rises and manufacturing.
  • We use equipment with HEPA filters to put your duct work under negative pressure when we clean it. The negative pressure is what is recommended by NADCA for duct cleaning and the HEPA equipment ensures an even greater level of filtration for particulates, even mold!
  • No matter how big your project is we can handle it. Even if we need to call in additional people or equipment from other SERVPRO’s like we do in storm situations. we can get the job done.

How do you know if you need a duct cleaning?

  • Musty odors or unpleasant smells with seemingly no source.
  • Large dust build up on supply or return vents.
  • After reconstruction or remodeling there is often elevated levels of harsh dust.
  • If you see an excessive amount of dust building up between cleanings that means there is a lot of dust circulating and a lot of dust and particulates that we can take out of the duct work.
  • NADCA recommends that duct work be cleaned every 3-5 years. 

We can come inspect your building and give you an estimate for what it would take to clean your system today - (316) 684-6700

SERVPRO Provides Disaster Recovery for Wichita Businesses

9/14/2020 (Permalink)

A fire and water damaged commercial building Fires and water damages often come in pairs. In this commercial building all the hanging tiles collapsed and what was left was a soggy sooty mess.

Benjamin Franklin is quoted as saying “An ounce of prevention is worth a pound of cure” which is especially true when it comes to maintaining your building. It is estimated that 50% of businesses that close due to a disaster never reopen their doors again. The majority of businesses that do reopen their doors have a plan in place. Here at SERVPRO we can help prepare you and your business so that your downtime is minimized, the scope of the loss is reduced and a plan that gets things moving smoothly is ready to go.  

Preparing for Disaster

There are a lot of resources from the Department of Homeland Securities website that are organized by disaster which are great to review so that you can target the threats specific to your business here in Wichita. For example there is a Tornado Toolkit available which is certainly pertinent around here. 

Some good general advice is at minimum you should:

  • Make an Evacuation plan and exercise it
  • Have a communication plan with your employees in the case of an emergency
  • Create a business continuity plan to become operational again quickly
  • Create redundancies for important documents and data

 Emergency Ready Profile

One thing SERVPRO of Northeast Wichita helps with is creating an Emergency Ready Profile or ERP. We do this by walking your building to identify, photograph, and log every water, sprinkler, electric, and gas shut-off as well as anything else that would be pertinent. We take down all the relevant contact info of people in your organization as well as any other companies that you wish to be contacted (such as security, plumbers, HVAC etc.).

We then take that information and create an emergency binder for your organization as well as an app which can be consulted in the event of an emergency. 

This ERP make sure that everyone in your organization has access to an information source on how the building works. This means that if a pipe breaks or the sprinklers go off and the person who knows the building is not around steps can still be taken to stop the damage and minimize the scope of your loss. Here in Wichita ERPs have saved organizations and businesses 10s of thousands of dollars.

Preauthorization and Emergency Service Limits 

Additionally we can set-up preauthorization and emergency service limits for our mitigation and restoration work. Normally when we arrive onsite we need paperwork signed and if an authorized signer is not around that can really slow things down. Additionally there can be some concern about cost and payment which also slows down our work.

When we create a preauthorization agreement with an emergency service limit we have preauthorization to start working on the building and limit on how much that work will cost. Doing this means work starts and finishes faster and you can be confident that the emergency service costs will be within the limit you set. 

While no one can be 100% safe from what life throws at us being prepared means getting back to normal faster which can mean the difference between staying open or not. Everything SERVPRO does as far is ERPs and preauthorizations go they are completely free so call us today and let's start preparing! 316-684-6700

Wichita Businesses Can Use Certified: SERVPRO Cleaned to Protect Their Customers.

7/28/2020 (Permalink)

SERVPRO Disinfecting a business. Certified: SERVPRO Cleaned is the professional response needed to protect your customers trust.

Biohazardous and chemical contaminants are serious matters to address because they can pose significant risks to health and safety to anyone who may be exposed to them. Since we opened in Wichita in 2001 SERVPRO of Northeast Wichita has been a trusted and reliable source for sewage, crime scene, accident, chemical, or biohazardous cleanup. People know and trust SERVPRO to make it “Like it never even happened,” because we have the experience, training and equipment to restore contaminated structures back to a clean and sanitary state businesses and homeowners can be confident in.

SERVPRO is in the position of being able to help contribute to keeping America safe and healthy because of this know how, experience and technology. Even though we are locally owned and operated here in Wichita the knowledge and experience from other SERVPRO’s across the US is shared, we have our own chemists who advise us on usage, SERVPRO’s come together during storm events to help cities and towns rebuild and now we have developed a system to disinfect and sanitize buildings after pathogenic exposure.

Certified: SERVPRO Cleaned 

In a recent poll 89% of people surveyed said they were uneasy about going back to physical locations. SERVPRO wanted to take the confidence and trust that our name has from 50 years of decontamination clean up and restoration and lend it to Wichita’s local businesses with our new defensive pathogen cleaning program Certified: SERVPRO Cleaned. This program is meant to enhance, not replace, the cleaning work that your staff already does and to inspire greater confidence in your customers and staff in the level of precaution and safety measures you are taking. 

Certified: SERVPRO Cleaned does this with 3 easy steps:

  1. Consult: We meet with your team and walk your building in order to determine what your particular needs are for the facility.
  2. Clean: Based on our meeting we enact our cleaning protocol which typically includes fogging and wiping down surfaces with our EPA registered disinfectant SERVPROxide which adheres to the CDC standards for cleaning and decontamination.
  3. Certify: Customers and staff will know a business is Certified: SERVPRO Cleaned because of the shield posted on their window as well as digital emblems and engagement. 

At the end of the process your business will be sanitized and we leave behind an emblem marking your store as cleaned to the Certified: SERVPRO Cleaned Standard along with the date it was serviced. 

If you currently have a biohazardous emergency call our office at 316-684-6700 now and consult our Biohazard Emergency Tips – Until Help Arrives Guide.  

SERVPRO works with Wichita Hotels to Fight Flood Damage.

1/31/2020 (Permalink)

A hotel hallway after a broken pipe flooded the first floor Sometimes water damages happen in main areas which guests will certainly see. We try handle these areas as quickly as possible.

Managing guests when everything goes well is hard enough without a broken pipe or sprinkler head. Water damage in hotels creates inconvenience and a safety hazard for your guests. This means that getting quality professionals like ours to respond quickly is the best thing a hotel can do when disaster strikes. Our technicians respond quickly to extract water, lay down floor protection and start our inspection process in order to determine the full scope of what was affected.

We know that the water damage and even our work to dry down and mitigate the loss is an inconvenience to your guests. We make a conscious effort to minimize how intrusive we are whether that means creating containment, managing odor from the flood, cordoning off the affected area, and moving our vehicles or other materials to areas out of sight from your guests. We also focus on areas which our customers deem most important in order to ensure the water restoration process for your hotel goes as smooth as possible.

We have loads of experience working on large water losses in Wichita hotels but we have also worked in Andover, Derby, Haysville and even go as far as Pratt and other surrounding areas. One of the advantages of working with SERVPRO of Northeast Wichita is that no matter what size your commercial water loss is we can handle it because SERVPRO’s from around the country have a network in place allowing us to call for back-up from other SERVPRO’s in the form of equipment, manpower and expertise. 

Give us a call 24/7 even if you are just worried about the possibly of damage and we will inspect your premises for water intrusion. Or you can utilize some of the preemptive work we do with Emergency Ready Profiles which can help minimize future losses. Give us a call today at - 316-684-6700

How an ERP can help your business.

8/21/2019 (Permalink)

An arm turning off a water shut-off valve. An Emergency Ready Profile provides the locations of important parts of the building such as water shut-off valves!

Following a disaster as many as 50% of the businesses that are forced to close their doors are never open them again. When looking at the businesses that survive the overwhelming majority had an emergency plan in place. Having a plan gives your staff the information they need, contributes to your organizational security and can give you peace of mind. 

Many times, the process of creating an emergency plan highlights some of the biggest security and safety concerns in your business and allows you to take steps to avoid them altogether. In some businesses only certain key people know the critical information about the building such as where the water, sprinkler or gas shut off’s are and if those people who know that information are not available quickly enough then your small disaster can quickly balloon out of control into a huge disaster. 

Once here in Wichita our SERVPRO team was called out to a water damage in a church. When we arrived onsite the water was still coming out of the pipe and the churches staff had no idea where the water shut off was and after time was wasted searching they called the fire department to turn the water off. Lack of preparedness turned a flooding issue which only would have affected a few rooms into a disaster which affected the whole church. The reason no one could find the water shut-off? Well after hiring some architects to review the blueprints it turns out the water shut-off got drywalled over.

Examples like this is why we started developing Emergency Ready Profiles with local businesses, non-profits and churches in Wichita, Andover, Derby, Haysville and everywhere else around our metro area. One of our SERVPRO representatives comes out, documents and assesses your facility then provides a concise profile for your organization and employees to use if an emergency occurs. Once the proper steps for the safety of your employees and facilities have been taken the profile also provides information about the chain of command in place for an emergency meaning the process of recovery also begins much faster. This can also be accessed and edited via an app that we provide to your organization. This whole process we provide is completely free of charge.

If your organization doesn’t have an emergency plan give us a call and we can show you the benefits of working with SERVPRO as your disaster preparedness partner - (316) 655-6094

How SERVPRO of Northeast Wichita Helps your Business through Fire Damage Restoration.

7/26/2019 (Permalink)

This Derby trucking business experienced a fire which shut down their business for 3 weeks!

Fires are one of the most dangerous and damaging things that can happen to your business here in Wichita. Besides the fire destroying what you have worked to build there are additional safety, odor and structural issues after the blaze is gone which must be handled. That is why it is important that you keep your employees and business safe by taking the proper precautionary measures.

The first step to take is to make sure your basics are covered. This means fire alarm systems if not installed need to be and a regular inspection schedule should be implemented. Make sure alarm sensors are calibrated per manufacturer specifications. Checking battery corrosion and expiration date is another great thing to add to any inspection schedule.

Systems as old as 15 years old can still be effective measures against fires but they require more maintenance to avoid system failure. As they get to 20 years of age it is possible they have reached their technological life expectancy especially if it has not been maintained. Consult with a trained specialist if your system is still in good shape.

Get in contact with a sprinkler service even if you already have a sprinkler system. Making sure the system is functioning and having the knowledge available to you about how it works can be the difference between a small fire or a large conflagration. Additionally, the occasional sprinkler malfunction or accident can happen and cleaning up the water after a sprinkler malfunctioned is no small endeavor which businesses call us for frequently.

Having your building assessed by the fire marshal for fire hazards can help point out where the vulnerabilities are. An Emergency Ready Plan from SERVPRO of Northeast Wichita can drastically help reduce the size of an emergency if one were to happen. This service we provide for businesses is a documented resource tool for your employees which they can refer to in an emergency. It contains instructions from how and where to turn off the sprinklers to who to call first in the event of a fire.

It is just one of many things you can do to protect yourself. Give us a call today and ask about getting a free emergency plan put together for your business by us – (316) 684-6700.

Don’t End up Smelling like a Flood.

6/11/2018 (Permalink)

This Wichita Hotel experienced a sewer back up so in addition to making sure everything was disinfected making sure the odor was gone was imperative.

Many Wichita businesses who experience a water damage often do not consider the odor that can linger in a building after a flood. The foul odor often smells like sewage and can indicate that mold growth may have occurred or that the water damage has not been adequately dried. No matter why it smells a foul odor is unacceptable for your business because it can drive away your customers. That is where we come in.

  1. Quick Mitigation Response:

    The best way to remove odors from a structure is to prevent them from happening in the first place. In many cases foul odors are caused when water damage is allowed to sit and fester for several days. Even clean water that you could drink will smell like sewage after being allowed to fester for several days. When we arrive on site we are taking as much water out of your structure as possible through extraction. This speeds up the drying process because it removes as much “loose” water in the structure as possible which leaves the remaining “bound” water. That bound water is water that has soaked into the carpet, drywall and other porous materials. That is why we use equipment such as Airmovers and Large Grain Refrigerant Dehumidifiers to get the remaining moisture out as fast as possible.

  2. Porous Materials Hold Odor Well

    If a strong odor is already present regrettably it means that some of the structure and inventory must be thrown away. Items such as carpet pad, carpet, fabrics, furniture and even structural items such as drywall could possibly hold odors and need to be discarded in order to remove odor from a structure. Removing items that can be removed during the initial damage can stop them from ever developing an odor.

  3. Using Disinfectants can Prevent Odors

    What you smell when you smell a water damage is the metabolic process of various bacteria that either came in with the water or developed as the water stagnated. That is why using a disinfectant on the affected area can drastically reduce or stop the development of odor after a water damage.

In the event of a water damage at your business give us a call at (316) 684-6700 and we can come evaluate what needs to be done to stop a sticky situation from becoming stinky.

Visit http://www.SERVPROofnortheastwichita.com/ for more information on commercial water damage

Restoring your Wichita Commercial Property After a Water Damage Event

5/24/2017 (Permalink)

Flood waters drenched this Wichita business but after our technicians extracted the water and set equipment they were back at work the next day.

Flooding and water damage events at Wichita commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Northeast Wichita

SERVPRO of Northeast Wichita specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Northeast Wichita Company Profile


  • CCT - Carpet Cleaning Technician

  • WRT - Water Damage Restoration Technician

  • ASD - Applied Structural Drying Technician

  • UFT - Upholstery & Fabric Cleaning Technician

  • JTC - Journeyman Textile Cleaner

  • ECTP - Employee Certification Training Program

  • FSRT - Fire & Smoke Damage Restoration Technician

  • IICRC Certified Firm

  • OCT - Odor Control Technician

  • AMRT - Applied Microbial Remediation Technician