Going Above and Beyond in Wichita KS

5/3/2022 (Permalink)

At SERVPRO of Northeast Wichita customer service is at the core of ethos and work ethic. Our technicians exhibit excellent customer service because they deeply appreciate the stress and worry that comes with the emergencies we work to restore. Every disaster is an opportunity for us to go above and beyond what the customer expects. When one of our customers is experiencing a water or fire damage emergency, we want them to feel like they are calling a company they can trust.  

You can see this dedication in our online reviews. One example of this comes from a Google review written by a customer in Wichita, KS who was dealing with water damage in his home. Mark T. writes: 

 
"Big thank you to the folks at SERVPRO. Like most people I’ve never had to deal with a big flood at my house and had no idea what to do. The SERVPRO people took care of everything, sucked out the water, moved my stuff and set their equipment. They explained everything to me, and the customer service was just great, making me feel at ease. They took care of everything and connected me with a guy to help put back my pad and relay the carpet. 5/5 experience I would recommend them to everyone.” 

When you are experiencing a loss, know that SERVPRO of Northeast Wichita will be there as the company that you can call on, and that so many others in Wichita have trusted. Check out our reviews on Google to read it firsthand from our customers and call our 24/7 emergency line at 316-684-6700 if you need our help today.